Privacy Policy
- Who We Are
This privacy statement makes reference to:
We, us, or our refer to Cosmodigix Limited, a limited company with a registered address at Birmingham, United Kingdom (“Cosmodigix Limited”) and a company number of 15854808 in England.
You, the user, are referred to as “you” or “your.”
- Your Privacy
We will gather and use personal data about You during our interactions with You. Any information that enables us to identify you as an individual is considered personal information. Examples of this include your name, email address, and phone number.
We adhere to the guidelines set forth by data protection regulations when processing data. This implies, among other things:
We are explicit about the purpose or purposes for which we process personal information. We do this through this privacy statement; we only collect personal information required for the intended purpose or purposes;
In situations where processing your personal data is necessary, we first obtain your express consent;
We take appropriate security precautions to safeguard your personal information, and we demand the same of third parties we give the authority to handle it.
We recognise your right to request information about, make corrections to, move, restrict, or remove personal user data.
This privacy and cookie statement may be updated from time to time. A revised privacy and cookie statement will be posted on our website to let you know about this. To stay informed of these changes, we advise you to review this privacy and cookie statement on a frequent basis.
- Why do ask for this information
We might ask for your payment and contact details when you shop with us . Additionally, if you are paying with cash, you can shop at our trade counters without giving any contact information or payment details.
We will require your contact and payment details when you place an order through our customer service centre or digital services so that we may process the payment and complete your order. In order for you to open a customer profile, retain your browsing data and preferences, and access them from any device, we require that you log in or register when you wish to place an order using our digital services.
During the order process, we will verify your name, address, and any other personal information you provide (including your date of birth, driver’s license number, or passport number) against relevant third-party databases to make sure your payment details aren’t being used without your permission. You agree to these checks when you place an order via our customer service centre or digital services.
When you use our trading counters (if you have an account with us) and customer support services, such as phone assistance and instant messaging through third-party platforms, we will request or gather your personal information.
Information about your location may be collected when you use our digital services. We may use your device-specific API (which may include Wi-Fi, Bluetooth, magnetometers, barometers, and cellular devices) and GPS to gather location data with your consent. This will allow you to use the Cosmodigix click and collect feature with an improved order collection experience. By adjusting your device’s settings, you can grant or revoke authorisation at any moment.
- How do we use your personal information
The following types of personal data are processed by us for the purpose or purposes outlined in this privacy and cookie statement: Name and address (optional in some situations) Telephone number Payment information Login information The enquiries you made to our employees IP address Cookie ID.
- Who do we provide your personal information
We won’t sell or give your personal information to outside parties without your consent or unless it’s required to complete your order. It’s also possible that the law gives us the right or obligation to divulge certain data.
- Cookies setting
Cookies are used on this website. When you visit a website, a little text file called a cookie is delivered to your computer and saved by your browser. Cookies save data about your computer’s settings and preferences so you don’t have to enter them repeatedly and to make it easier for you to visit our website again. Names, addresses, and other personal information are not included in this material. You can change your browser’s settings so that when you visit our website, cookies are not sent to you. For this, you can look at your browser’s settings.
- How do we protect your information
We take the necessary precautions to guard against misuse and illegal access to personal information. In this regard, we make sure that your data is only accessible to those who need it, that a strong password and user name protect access to your account information, and that our security protocols are routinely evaluated. Additionally, we use SSL certificates to ensure that your data and communications are transferred securely.
If you would like more information about the precise security measures we take please get in touch with us using the information below.
-Verify the personal data we have on file about you and give you a copy of it;
-Any inaccurate personal information should be corrected;
-Eliminate your personal data when there is no valid reason for us to keep it on file;
-If you contest our right to use your information, as well as in other situations where that right is relevant, temporarily cease using it;
-Unless we can provide a good reason why we must keep your personal information on file, such as to maintain a product warranty, we should stop using it.
- Revisions to this notice
We might occasionally update this notice. Our website will be updated with the most recent version of this notification.